1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:

Publicly Available Personal Information. We collect email addresses; business email; first name, last name; and other similar data.

Personal Information Provided by You. We collect data collected from surveys, and other similar data.

Payment Data. We collect limited payment information necessary to complete your purchases, such as the name on the card, billing address, and the last four digits of your payment card. All payment processing is securely handled by Stripe. We do not store sensitive payment data, such as full card numbers or security codes. You can review Stripe’s privacy policy here: https://stripe.com/privacy.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.

To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access, collect or store information.

Cookies are small files that a website or its service providers transfer to your device through your web browser that enable the site’s or service provider’s systems to recognize your browser and capture certain information.

We use these technologies to:
• Help the Website and Services function properly;
• Understand and save your preferences for future visits;
• Perform analytics and measure Website traffic and usage patterns;
• Improve our Services and user experience; and
• Support advertising and marketing efforts (if applicable).

You can usually choose to set your browser to remove or reject browser cookies. Please note that disabling cookies may affect the availability or functionality of the Website.

For more information about managing your cookie preferences, please review the "Help" section of your browser, and our Cookie Policy.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website or through the Services is at your own risk. You should only access the Website within a secure environment, especially when providing payment information or other personally identifiable information you do not want placed at risk of public access.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

8. WHAT ARE YOUR PRIVACY RIGHTS? DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time as well as contact us to delete or amend any and all personal information collected.

If you are a resident of California, you are granted specific rights regarding access to your personal information.

In General; Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log into your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Website and others, you can visit http://www.aboutads.info/choices/. on your browser(s) to select related advertising providers.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

• Note your preferences when you register an account with the site.
• Access your account settings and update preferences.
• Contact us using the contact information provided.

Particular Jurisdictions: Privacy regulation varies by where you live or work, and where websites or services you interact with are located. If you live or work in any of these areas, please note the following.

United States:

If you reside in the United States, various state privacy laws provide you with specific rights over your personal information. In particular, California residents have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
• Right to Know: To request that we disclose what personal information we have collected about you, including the categories of data, sources, purposes, and third parties we share it with.
• Right to Delete: To request that we delete personal information we collected from you, subject to certain exceptions (e.g. if the information is required to complete a transaction or comply with a legal obligation, we may deny deletion of those specific data elements).
• Right to Correct: To request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of Sale/Sharing: To opt out of the sale of your personal information to third parties, or the sharing of your information for cross-context behavioral advertising (targeted advertising) purposes. We do not sell or share data about California users unless you have been provided proper notice and an opportunity to opt out. If we have actual knowledge that you are under 16, we will not sell or share your data unless you (or your parent/guardian) opt in.
• Right of Non-Discrimination: You have the right to receive equal service and price, even if you exercise your privacy rights. We will not retaliate or discriminate against you for exercising any of the above rights.

Exercising U.S. State Rights: To exercise any applicable U.S. state privacy rights (including the California rights listed above), you or your authorized agent may submit a request to us by emailing [email protected]. Please specify which right you seek to exercise and provide enough information for us to verify your identity (and authorization, if an agent is acting on your behalf). We will respond to your request within the timeframe required by law (generally within 45 days for California). If we deny a request, we will explain why. California residents may use an authorized agent with a valid power of attorney, or with written authorization (we may require the agent to provide proof of your permission and verify their identity). If you believe we have not honored your request properly, you have the right to appeal by contacting us again; we will review and respond to any appeal within the time required by law.

California “Shine the Light”: Separately, California’s “Shine the Light” law (Civil Code § 1798.83) allows residents to request certain details about personal information shared with third parties for their direct marketing purposes. We do not disclose personal information to unaffiliated third parties for their own direct marketing use without your consent. If you have questions about this practice, you may contact us at any time.

If you are under 18 years of age, reside in California, and have a registered account with the Company through our Website or the Services, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems.

To learn more about California residents' privacy rights, visit https://oag.ca.gov/privacy/ccpa

Other States: If you live in a U.S. state that has enacted a comprehensive privacy law (such as Colorado, Connecticut, Utah, Virginia, etc.), you are entitled to similar rights as those described above (access, deletion, correction, opt-out of targeted advertising or sales, etc.). We will handle requests from residents of those states in accordance with applicable law. (For example, residents of Colorado may opt out of personal data processing for targeted ads or sales via the same methods described for California above.) If we decline to take action on a request, you can appeal by replying to our response or emailing us, and we will review and respond as required by law.

Mexico:

If you reside in Mexico, your personal information is protected under the Federal Law on the Protection of Personal Data Held by Private Parties (FLPPD) and its regulations. All collection, use, storage, transfer, and processing of personal information shall be carried out strictly for the purposes described in this Privacy Policy and in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and accountability established under the FLPPD.

You are entitled to exercise your rights of access, rectification, cancellation, and opposition (“ARCO Rights”), as well as any other rights granted under the FLPPD, by submitting a written request to the Company at the contact information provided herein. The Company shall respond to such requests within the timeframes and in the manner established under the FLPPD and applicable regulations.

The transfer of personal information to third parties, whether domestic or international, shall occur only in cases permitted under the FLPPD, with your prior consent when required, and subject to contractual or legal safeguards that ensure the continued protection of such data.

European Union / United Kingdom:

If you are in the European Union (EU) or United Kingdom (UK), the following additional information may apply:

Data Controller: Company is the “data controller” of personal data collected through the Website. This means we determine the purposes and means of processing your personal data. If we share your data with a third party for their own use, that party will be a separate controller of the data they receive, responsible for complying with their own legal obligations.

Legal Bases for Processing: We only process your personal data when we have a legal basis under the EU/UK General Data Protection Regulation (GDPR/UK GDPR). The specific bases we rely on are: Consent (e.g. we ask your consent before sending third-party marketing or selling your data), Contract (we process data to perform the services you request, under our Terms of Service), Legitimate Interests (we use data to improve our platform, secure our Services, share data with artists for expected purposes, etc., in ways that do not override your fundamental rights and freedoms), and Legal Obligation (when we have to comply with laws). Where we rely on consent, you have the right to withdraw it at any time.

Your Rights: Subject to the conditions set out in law, you may have the following rights regarding your personal data:
• Access: You can ask for a copy of the personal data we hold about you, and information about how we process it.
• Rectification: You can request that we correct any inaccurate or incomplete personal data we have about you.
• Erasure: You can request that we delete your personal data when it is no longer needed for the purposes for which it was collected, or if you withdraw consent or object (and we have no other lawful basis to continue processing), or if deletion is required to comply with law.
• Restriction: You can ask us to limit the processing of your data (for example, while we verify or investigate your concerns about accuracy or legitimacy of processing).
• Objection: You can object to our processing of your data in certain circumstances. You have an absolute right to object to the use of your data for direct marketing, and a general right to object to other processing that is based on legitimate interests (we will honor such objections unless we have compelling grounds or a legal requirement to continue).
• Data Portability: You have the right to obtain your personal data that you provided to us, in a structured, commonly used, machine-readable format, and to have it transmitted to another controller where technically feasible, if the processing is carried out by automated means and is based on your consent or on a contract with you.
• Withdraw Consent: If we rely on your consent for any processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing we conducted prior to withdrawal.
• Complaint: You may have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR. You may do so in the EU Member State where you live or work, or where the issue occurred. In the UK, you can complain to the UK Information Commissioner’s Office (ICO). If you are resident elsewhere in the European Economic Area, you can find your local data protection supervisory authority’s contact information here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

To exercise your rights, please contact us at [email protected]. We will respond within one month, or let you know if we need more time. If we cannot fulfill your request for legal reasons, we will explain our reasoning. Note that some rights (such as deletion, objection, or restriction) may be subject to exceptions under local law.

International Transfers: The transfer of your personal data out of the EU/UK to countries not deemed “adequate” by the European Commission or UK authorities (such as the United States), is subject to appropriate safeguards, notably the European Commission’s Standard Contractual Clauses (SCCs) (and the UK’s International Data Transfer Addendum, as applicable), to protect your information. You can contact us to learn more or to request a copy of the contractual safeguards in place.

Canada:

If you are in Canada, any transfers of personal information outside your province will comply with applicable privacy legislation including the requirement to use data transfer agreements to provide your information with appropriate protection. You may have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial laws:

• Access and Correction: You may request access to the personal information we hold about you, and you have the right to request corrections to any inaccuracies. Upon request, and after verifying your identity, we will provide you with a copy of your personal data that we have, and make corrections if you demonstrate that any part of it is incorrect or incomplete (unless an exception in law applies).
• Withdrawal of Consent: Where we process your personal information based on consent (for example, for sending promotional communications), you can withdraw your consent at any time. If you withdraw consent, we will stop the processing that was based on consent. (Please note that even if you withdraw consent for marketing, we may still process your data for other purposes if allowed by law – e.g., retaining transaction records for legal compliance.)
• Marketing Communications: We comply with Canada’s Anti-Spam Law (CASL) if required. We will only send you marketing emails or texts if you have opted in or as permitted by law. You can unsubscribe from commercial emails by using the unsubscribe link in the message or by contacting us; we will process your request within the time frame required by CASL (10 business days for emails).
• Inquiries and Complaints: If you have questions or concerns about our privacy practices, you can contact us at [email protected]. We will do our best to address your concerns. If after contacting us you feel we have not adequately resolved an issue, you may have the right to file a complaint with the Office of the Privacy Commissioner of Canada (or your provincial privacy commissioner, if applicable, such as the Commission d’accès à l’information in Quebec).

Under certain circumstances, residents of Quebec may also have the right to request that we: (i) cease disseminating their personal information; (ii) de-index or re-index a hyperlink attached to their name that provides access to personal information by a technological means; or (iii) that computerized personal information collected from them be communicated to them in a commonly used technological format as well as to any person or body authorized by law to collect such information.

Your personal information may be stored or processed outside of Canada, including in the United States. In such cases, it may be subject to the laws of those foreign jurisdictions (and accessible to foreign courts, law enforcement, etc.). However, regardless of where your data is processed, we will protect it as described in this Privacy Policy.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

10. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

Doug Mockett & Comapny Inc
1915 Abalone Ave
Torrance, CA 90501
United States

How can you review, update, or delete the data we collect from you?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.