Ordering is Easy!
You can check out direct here on the website by adding items to your cart, or you can call us at 800-523-1269 and have any of our representatives take your order. Or click our live chat feature on the right side of the page to have an agent take your order or assist you through the steps as needed. Need to send a PO? Feel free to fax it to 800-235-7743, or email it to info@mockett.com. Or if you have already discussed your order info with someone here and would like them to handle your order personally, let us know. You can email your PO or order request directly to any of our reps - we're happy to help! If you have special instructions, please be sure to communicate that with us during the order process and we're happy to accommodate you.

You can pay by check, credit card, or set up an account. Payment is required prior to shipping without an open account; to set up an account, please call us to discuss terms and get a credit application.

Tax Exemption (in CA only)
All shipments to California addresses are subject to California sales tax. Clients holding valid California Resale Certificates, and who are purchasing with the intent of reselling our products, are tax exempt.

If your resale certificate is on file with us just click the link during checkout that indicates your status, and tax will be removed from your order upon verification.

To register your Resale Certificate, please fill out this form and fax it to us at 800-235-7743 or 310-376-7650

Custom Orders
Did we mention we can make anything? We can do custom sizes, finishes, configurations, and more to accommodate your specific needs. Since custom-made items are made to your exact specifications, they require a 50% deposit with order and are not refundable or returnable, of course. Call us at 800-523-1269 or email custom@mockett.com to discuss options or for a quote.

Blanket Orders
If you're looking to lock in discounted pricing per volume but don't need your entire order all at once, we can set up a blanket order to guarantee your pricing and release on demand. We welcome your order agreement to ship incrementally over 6-12 months. Please call to arrange pricing and terms.

Prices
Please always refer to our website for current pricing. Pricing listed in catalogs may be out of date, but in an effort to be as transparent as possible, we always list our current pricing online. Note pricing may change at anytime without notice.

Price Quotations
If you need a quote, please call or email and request a response in writing. We'll need a written record of who said what to whom in the event of special accommodations or agreements. Otherwise, pricing on the website is standard and we are unable to honor verbal quotes.

International Shipping
Freight for international orders does not include any applicable duties and taxes. Please be aware that we are not responsible for any additional fees.

Terms
We accept VISA, Mastercard, Discover and American Express. Net 10 Day terms may also be established, please call or email to request a credit application. Click to view our list of Standard Terms and Conditions.


 

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