November 2012

November 1, 2012

Dear Friend:

We extend our warmest condolences to all of our customers, business partners, and friends who have suffered from the effects of Hurricane Sandy. We truly hope that if you were in one of the affected areas that you were able to escape any damage and that all is well with you, your family, and your business.

If not, we are here to help you in any way we can. I realize California is a long way from the East Coast area, but the reality is it is not that far - overnight FEDEX gets there the next morning.

In response to hurricane Katrina that devastated Louisiana and Mississippi we offered relaxed credit terms, rush shipment on parts, and essentially whatever made sense on a case-by-case basis to support our affected clients.

We are here again to do the same following this devastating national calamity. We are here for you. After all, at the end of the day we are all in this together.

Douglas A. J. Mockett