We are both equal parts excited and humbled to receive customer reviews. We use your feedback to see how we’re doing and where we can improve. And we’d like to share some reviews with you!
As a company that prides itself on quality of products and design, but also measures its success on the level of service above all else, we do enjoying getting feedback from you to see what we got right and what we didn’t. A positive review feels good. A bad review stings – nobody likes to see a bad review. But we also see it as an opportunity. We take it personally and we hold ourselves accountable, and we aim to fix whatever issue you may have so that next time, you will have a much better experience.
We recently added a survey to your post-checkout experience and are pleased to report that we have a 4.8 overall satisfaction rating (out of 5) on over 1,000 ratings. Thank you all for taking the time to let us know how we’re doing. It means a lot to us.
It's easy to order, and the customer service is great.
Makes a real difference to talk to a real person.
Quick easy website for purchases.
User friendly and explained shipping options very well.
Mockett is the best hardware company, IMHO. Our customers can seem to get enough of the DP3A tab pulls.
THANK YOU FOR SUPPORTING US WITH YOUR GREAT PRODUCTS!
Always expeditious service and very beautiful product.
View more reviews here or on google reviews.