We accept returns on all orders at any time (does not include custom-made items) with NO RESTOCKING FEE.
1. Locate your Return Label in the sleeve attached to the outside of the box (A Return Label is provided on every box for your convenience. Orders that ship in multiple boxes will have multiple pre-printed labels included, one each for each respective box).
2. Remove any existing shipping labels, and then affix the return label(s) to the outside of the box(es) (one each per box). If you need additional labels, please contact us at 800-523-1269.
3. Pack return items securely (See *Note below regarding additional packing instructions).
4. Take package to an authorized Fedex drop off location or have your driver collect it during a regularly scheduled pickup or drop off. Log on to FedEx.com and select "Locations" to find your nearest drop off location. Or call 1-800-463-3339.
*Note that all orders will undergo an inspection upon receipt and must be received in new condition to receive full credit. Please pack items (along with any component parts or hardware) securely to prevent damage in transit. Items may need to be individually wrapped in some cases. Items that arrive broken, scratched, or damaged may be subject to withholding credit. Please see images below for details.