How to Order

Ordering is EASY!

Order online, over the phone, via fax or email. Or order for pickup at our will call and visit our beautiful showroom! Showroom hours 8:00 am - 5:00 pm PST.

Call us anytime! A REAL person will answer your call and assist you with any questions or order information. Reach us locally at 310-318-2491 or toll free at 800-523-1269. Hours of operation 6:00 am - 5:30 pm PST. Email us at info@mockett.com. We will get back to you within 2 hours (or next business day if inquiry sent after business hours). *We recommend that you not include credit card information via email. Fax your order by filling out this EZ Order form, or send your own. For custom inquiries, you can call or email custom@mockett.com for a quote. Quotes for custom items are typically generated within 24-48 hours.

If you are interested in seeing any parts prior to ordering, we do offer samples, so please contact us for more information.

Hours
6am - 5:30pm, PST (Will Call: 8:00am - 5:00pm)

Minimum Order
One. We are unable to accept orders of less than one. Seriously, we have no minimum order either in quantity or dollar amount. Why should you be penalized with a huge minimum order amount if you just need a few?

Resale Orders
All shipments to California addresses are subject to California sales tax. Clients holding valid California Resale Certificates, and who are purchasing with the intent of reselling our products, are tax exempt.

If your resale certificate is on file with us just click the link during checkout that indicates your status, and tax will be removed from your order upon verification.

To register your Resale Certificate, please fill out this form and fax it to us at 800-235-7743 or 310-376-7650.

Custom Orders
Items custom-made to your exact specifications require a 50% deposit with order. Custom items are not refundable or returnable, of course.

Blanket Orders
We welcome your large order to ship over 6-12 months. Please call to arrange pricing and terms.

Prices  
Current pricing available online and is subject to change without notice. Price list from print catalog may be out of date - please refer to website for most up to date information.

Price Quotations
If you need a quote, please call or email and request a response in writing. We'll need a written record of who said what to whom in the event of special accommodations or agreements. Otherwise, pricing on the website is standard and we are unable to honor verbal quotes.

International Shipping
Freight for international orders does not include any applicable duties and taxes. Please be aware that we are not responsible for any additional fees.

Terms
We accept VISA, Mastercard, Discover and American Express. Net 10 Day terms may also be established; please call or email to request a credit application. A copy of our Terms and Conditions is available by clicking on the link.

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