Custom Orders - send your requests to firstname.lastname@example.org
We are the kings of custom!
We can customize anything. Trust us, we understand how difficult and frustrating it can be to find the perfect part to fit an application only to find out it's too small, or the wrong finish, or any number of variables that can turn a home run into a dud. That's why our custom department is open to take your specific requests to suit your needs, most of which are easy and economical. We can match any color! Custom powder coated or metallic plated finishes available on most items. Or customize any of our power and communication systems to your specific user needs - custom configurations, custom cord lengths, and hardwired and daisy chain options. Need something longer or shorter? Taller or wider? Or just simply something built from scratch? We have thousands of parts in stock and ready to ship, but if you can't find exactly what you're looking for, give us a call at 800-523-1269 or email us email@example.com and find out how we can help you!
Why the long lead time on custom items?
General lead time for custom parts is 4-8 weeks. Due to the custom nature of the job, custom parts generally take time to make and there is no way around this. It often involves several steps that are completed at different locations. We strive to get all jobs done in a timely manner, and oftentimes, we are able to complete the job before our posted lead times. Please call or email firstname.lastname@example.org to discuss your request and lead time in detail.
Why is a 50% deposit required for custom items?
All custom orders require a 50% deposit in order to begin production. The balance can be paid upon completion. This is simply a security measure to protect against cancellations after production has begun, thus minimizing the risk of having to stock custom or unfinished parts on our shelves. The same 50% deposit requirements may apply to large orders of stock items as well that extend beyond our normal stock levels.