We stand 100% behind everything we sell you. We strive to ensure the finest quality and craftsmanship in all of our parts. If you are not satisfied for any reason, let us know. If we cannot satisfy you, we will accept back all items sold to you (excludes custom made-to-order items and items which are cut to size) and give you a 100% credit or refund, freight included. Parts must be packed well and received in resaleable condition to ensure proper credit.
Regular wear and tear is to be expected, but if an item no longer performs as expected, we will replace it at any time. Items that are used outside of their intended use are subject to review for credit. Parts are intended for indoor use only - outdoor usage may affect consideration for credit.
Drawings provided are meant to serve as a guide only; we recommend waiting to receive parts before cutting or drilling furniture.
Note some finishes may have a slight variance and may not look identical - this also applies to parts that are hand-made or leather accessory items that are hand-stitched. All parts have a 1/32" tolerance unless otherwise specified. Note some parts are manufactured to Metric standards, and the conversion to Standard Imperial may not be precise.